EDISABILITY, Inc.
Updated: April 1, 2011
Our Promise
The core of our customer relationships is the confidentiality of information we gather at EDISABILITY, Inc. We are committed to maintaining your confidence and trust and accordingly maintain the following privacy policy to protect personal information you provide online, in any electronic manner, in telephone conversations, and written applications.We are committed to providing you with excellent service for all of our products and services and because we respect your right to privacy, we have developed this Privacy Statement to inform you about our privacy practices for the entire web site.
We are a licensee of the TRUSTe Privacy Program and are authorized to use the TRUSTe trustmark. TRUSTe is an independent, non-profit organization whose mission is to build users’ trust and confidence in the Internet by promoting the principles of disclosure and informed consent. We have agreed to disclose our privacy practices and have them reviewed and audited for compliance by TRUSTe. Members of the TRUSTe Privacy Program agree to adhere to TRUSTe’s established privacy principles of disclosure, choice, access, and security. Members of the TRUSTe Privacy Program also agree to comply with ongoing TRUSTe oversight and its alternative dispute resolution process. In keeping with TRUSTe’s Privacy Program, this Privacy Statement will inform you of:
- What personal information our web site gathers about you.
- How we use and with whom we share the personal information we gather.
- Your ability to opt-out of future communications.
- What security procedures we have in place to protect your personal information from loss, misuse, or alteration.
- How you can correct or update your personal information.
Personal Information We Record
We collect and retain information about you only when we reasonably believe that the information will assist us in providing products, services and other opportunities to you and in managing your account and services once you become a client or register with the web site.We understand that you expect the personal information you have entrusted to us to be handled with great care. We do not disclose any non-public personal information about our customers, or former customers, to anyone, except as necessary to provide services (For example, information obtained when completing an insurance application is forwarded to the insurance company to underwrite your policy), or as otherwise permitted or required by law. Please be assured that we will never provide personal information we may obtain without a need to know.
Web Site Enquiries
Our online forms may request or require you to provide a return email address. This information is used only to respond to any requests by you for further information, or to provide you with future online services. We do not sell, share, license, or otherwise distribute client email addresses.
Resale or Disclosure of Information to Third Parties
EDISABILITY, Inc. does not sell, rent, loan, trade or lease any personal information collected at our web site.
Browser Information Collected on the Web Site
Our web site logs are not personally identifiable and we make no attempt to link them with the individuals that actually browse the site. In addition, our web sites track information about the visits to our web sites. For example, we compile statistics that show the daily number of visitors to our sites, the daily requests we receive for particular files on our web sites, and what countries, states, or other geographical locations those requests come from. These aggregated statistics are used internally to provide better services to the public and may also be provided to others, but again, the statistics contain no personal information and cannot be used to gather such information. Throughout the EDISABILITY, Inc. web site, you may find links to third party web sites. Please note that EDISABILITY, Inc. is not responsible for the privacy policies or content on third party sites. It is recommended that you read the privacy policy of third party web sites for your information.
Use of Cookies
Web cookies are small computer files that a web site places on an Internet user’s computer that are designed to store basic information. As a general rule, cookies help web site operators serve their users better and more quickly. There are two types of cookies: session and persistent. Session cookies exist only during an Internet user’s online session. They do not collect information from a user’s computer, and they typically store information only in the form of session identification. Session cookies are erased from a user’s computer when the user closes the browser software. Persistent cookies remain on a user’s computer after the browser has been closed, and are stored on a user’s hard drive until they expire or until the user deletes the cookie. Persistent cookies are used to collect identifying information about a user, such as Web surfing behavior or user preferences for a specific web site.
How We Use Web Cookies
When you interact with the EDISABILITY, Inc. web site, we strive to make that experience easy and meaningful. Our web server uses both session and persistent cookies to improve your interaction with the web site, and to help us improve user experience. We use cookies to measure behavior on this web site for usability purposes and to save choices made on some pages. The cookies used on this web site do not identify you personally. Unless you choose to identify yourself voluntarily, they merely recognize your browser. You may choose to identify yourself to us by requesting a quote, by requesting more information on a product or service, or by completing one of several forms on the web site used for contacting us. Otherwise you remain anonymous. Users who disable their web browsers’ ability to accept cookies can still be able to browse this web site; however, we encourage you to accept cookies (which can be set through your browser settings) so that we may take further strides in making this web site easier for you to use.
Security Policy
To help ensure the security of personal and financial information that you submit through this web site, we use security software to encrypt the information during its transmission. We only allow information to be submitted for transmission if your browser is compatible with our security software. If your browser is not compatible, you will receive a message indicating your transaction cannot be completed because of the security risk.We use a secure server and security protocol to safeguard any information you provide. The secure server implements the Secure Socket Layer (SSL) protocol to interact with you when you provide personal information. This technology sends your data through an encrypted tunnel via 128-bit encryption so a third party cannot read the information while in transit. All personal information stored by us is housed securely. Our CRM is SAS 70 Type II.
Email messages are not secure. Our security software does not encrypt email messages. Unencrypted email messages traveling through the Internet are potentially subject to viewing, alteration, and copying by others
Changes to This Policy
We reserve the right to modify this privacy policy at any time. An updated copy of this Privacy Policy will be clearly posted and accessible on this website at all times.
Contact Us
If you have any questions, please don’t hesitate to contact us.General contact information:
eDisabilityQuotes 770 11th Ave. San Diego, CA 92101 San Diego, CA 92123
Toll Free: 1-866-695-2323
Questions for our eDisabilityAdvisor?
eAdvisor@eDisabilityQuotes.comQuestions about a Claim?
eClaimsAdvisor@eDisabilityQuotes.comGeneral Support Questions?
eCustomerSupport@eDisabilityQuotes.comMonday-Friday, 6 a.m. to 8 p.m. (Pacific)
1-800-971-3214
